Shipping & Delivery
1. Handling Time
All artworks are carefully packaged by the artist. Orders are typically processed and dispatched within 5 to 10 business days. You will receive a confirmation email with a tracking number as soon as your order ships.
2. Shipping Rates
Shipping costs are calculated automatically based on your delivery zone. We offer competitive flat rates to ensure your artwork travels safely:
France:
- Signed Shipping (Hand delivery): 9,02 €
- Pickup Point: 5,40 €
- Express Delivery (Chronopost): 19,20 €
Europe:
- Colissimo Europe Shipping – Signature Delivery: 12,35 €
- Chrono Classic – Express Europe Shipping: 25,20 €
Rest of the World:
- Chrono Classic – Express International Shipping: 56,00 €
Free Shipping: To support collectors worldwide, we offer Free Shipping on all orders of 400.00 € or more, regardless of the destination.
Note: If your cart reaches 400.00 €, the shipping fee will be automatically removed at checkout.
3. Delivery Estimates
- France: 5–10 business days.
- Europe: 5–15 business days
- Rest of the World: 10–20 business days (depending on customs).
4. Packaging & Protection
Original drawings are shipped in reinforced packaging (rigid cardboard tubes or wooden crates if necessary) to ensure they arrive in perfect condition. Prints are shipped in rigid tubes or flat reinforced envelopes.
5. Customs and Import Taxes
For international orders outside the European Union, please note that buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
6. Damaged Packages
In the unlikely event that your artwork arrives damaged, please take photos of the packaging and the artwork immediately and contact us at franciscokworks@gmail.com within 24 hours of delivery.
